Rey Case Study

We are a health insurance and technology company. Our customers have a membership, and we take care of their health condition. They can talk to the doctor online or offline, and we combine the data.

When it comes to software development analytics, it is quite challenging because there are always questions like “how can I monitor my team’s performance?”, “how do I ensure the work-life balance in my team?” and “how can I track the cost spent on features?”.

We are using three pillars when we measure performance, and it’s not only from Waydev. At first, we look at the general metrics from Waydev, then we look at our project management tools, and lastly, there is 360 feedback. We can improve our teams’ performance by circling between these three pillars. We might have good numbers in code and good progress in Jira, but at the end of the day, as a team player in a company, engineers should be able to have an impact so that we can help them – we can help them with their code, with their tasks or give them some ideas. These are the three pillars that we use in Rey.

We also have bi-weekly sharing sessions where the developers can share anything – the code or their experience. Every engineering manager has one-on-one sessions with their teams to check their performance. They are using Waydev to see if there are any difficulties with the code, projects, logic, and algorithms. When we check the dashboard, we see how long deployment is taking or how long it takes for a PR to be merged, and my team can provide me with a lot of insight about what’s going on there as a manager in a one-on-one, and I can also help solve bottlenecks.

There are a lot of things we get from using Waydev. I’ve been using software development analytics since 2018 when I was using one of your competitors.

This is a very good tool because it gives us an objective view of the performance of our teams. We can see how productive the members of our teams are, the quantity of coding they’ve done, and their golden hours in terms o productivity.

The tool is useful in ensuring the work-life balance and making sure our teams have discipline. We encourage our teams to discipline because behind impact stands discipline. These habits trigger any goals we want to achieve – cost effectiveness, engineering productivity, or work-life balance.

As part of engineering excellence, we adopt the mindset that discipline is the key.

I use four metrics in Waydev: Active Days, Efficiency, Impact, and Commits, which we have a certain target on, so we make sure we reach a number of commits every day.

We also have a weekly status report so we can see how many commits we created in the current week.

Everyone has responsibility for their team and can check their team’s performance. Also, I share the data with the Product team and Management team because they need to know how many projects there are and the difficulty of the projects.

I don’t think of anything specific, but a mobile application would be great because we could check the performance when we’re out of the office.