Engineering KPIs
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11 Engineering KPIs and Metrics: Examples for Software Development Teams

August 18th, 2023
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Developer productivity
Developer productivity metrics
Development Analytics
Engineering Performance
Engineering Productivity
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This piece will discuss key engineering KPIs that can successfully track, measure, and assess software engineering team performance. If you focus on those KPIs, you can improve team efficiency and developer experience and ultimately reach your business objectives.

With many different metrics to choose from, figuring out what are best for your engineering team might be tricky. But we’ll give you a clear understanding of which KPIs and metrics to choose and track to ensure optimal team performance and successful business outcomes. You will also discover many examples of KPIs and metrics to set and track with Waydev.

Discover how you can apply these insights to your engineering leadership strategy and enhance your customer lifetime value.

What Are Engineering KPIs?

The Key Performance Indicators (KPIs) of the engineering division are defined software quality metrics that monitor software engineering team progress towards organizational objectives.

Whereas metrics track processes during a certain period of time, KPIs also judge whether or not those processes are aimed at meeting company objectives. Software engineering KPIs are worthwhile as they track both engineering and business metrics. Setting precise expectations, goals, and requirements upfront will help you identify the best metrics and KPIs for your distinct business requirements. Waydev presents an impartial and smooth solution to track software engineering KPIs and enhance your software development practices.

Engineering Department KPI Types: From Code Stability Metrics to Customer Satisfaction

All software projects need their own KPIs as per their business requirements and goals. Apart from costs and plans of resources, engineering KPIs can be defined for assessing code stability, customer satisfaction, level of coherence for developmental efforts, continuous delivery, and several others. As software development teams with contemporary approaches track a mix of this and other statistics, setting up well-defined and to-the-point KPIs is not easy for the leadership team.

You don’t need any special sauce to come up with engineering metrics and choose KPIs. The KPIs to choose will be determined by your software engineering team and organization’s objectives and priorities.

However, below are those key performance indicator categories we believe your organization can benefit to attain its organizational and business goals:

Calculate your organization’s Cost of Change Failure Rate with our CFR calculator.

Software Engineering KPIs Examples You Can Monitor Within Your Organization

Here are a few examples of software KPIs and metrics you can begin tracking within your company immediately.

Understanding the evolving patterns and trends in work focus and volume is essential for assessing the progress of your software development project. By establishing Key Performance Indicators (KPIs) aligned with the project timeline, you can gain valuable insights into the performance of your engineering department.

Project Timeline measures you might include as KPIs:

This individual set of metrics is useful to assess where you stand versus other teams, industry norms or your own trends.

2. Cycle Time

Cycle time is an essential Key Performance Indicator (KPI) within software engineering departments to gauge the time to deliver a certain task or a feature. It gives essential details about the productivity and efficiency of the developmental process.

By tracking cycle time, teams can identify bottlenecks, streamline workflows, and optimize resource allocation. A shorter cycle time indicates faster development cycles and quicker delivery of value to customers.

Cycle time performance metric for software engineering

3. Deployment Frequency

Deployment frequency is one of the main Key Performance Indicators (KPIs) of software engineering organizations and represents the rate at which software changes or new functionalities are deployed to production.

Tracking deployment frequency allows software engineering teams to understand their agility, responsiveness, and adaptiveness to shifting user requirements. It also facilitates quick feedback loops to help teams iterate and refine their software with user insights.

4. Mean Time to Recovery (MTTR)

MTTR calculates the average time to recover from a system or service outage. A smaller MTTR equates to a more responsive and resilient incident management system that can quickly recover services and keep systems highly available.

5. Change Failure Rate and Lead Time for Changes

These KPIs directly impact product stability and innovation. Monitoring both metrics allows teams to increase success rates and reduce delays in getting new features to users.

6. Impact of Engineering Team Work

One of the individual Waydev metrics is Impact, which calculates the level of code changes taking place with more sophistication than counting sheer lines of code.

Impact is a complex KPI as it considers:

This helps translate engineering work into business value while managing cognitive load and long-term maintainability.

7. Team Responsiveness and Collaboration

Track metrics like:

These reflect team communication and feedback velocity. Optimizing these fosters a collaborative, fast-moving development culture.

PR Resolution collaboration metrics for software engineers

8. Pull Request Resolution

This KPI measures the time to review and merge code. Fast PR resolution boosts iteration speed, productivity, and market responsiveness. Streamlining review processes supports innovation and reduces bottlenecks.

9. Team Dynamics and Work Patterns

These KPIs include attendance, punctuality, and time allocation across task types. Monitoring work behavior patterns helps identify burnout risks, disengagement, and areas for leadership support.

10. Types of Work

Track the breakdown between:

This paints a picture of engineering effort, collaboration, and feature delivery vs. maintenance. Waydev helps visualize this distribution in coaching-friendly dashboards.

“I love the four code metrics (New work, Legacy, Help others, Churn). It helps to coach engineers, spot when they are stuck. The design is cool too, easy to use.” – Guillaume Daix, Engineering manager at Cubyn, about Waydev

11. Key Performance KPIs

These KPIs offer a holistic view of engineering productivity:

Tracking these ensures high code quality, balanced workflows, and reduced risk.

Why Engineering KPIs Matter for Software Developers?

Engineering KPIs are important for software developers to measure, manage, and optimize their development processes. With a data-driven practice and consistently tracking relevant KPIs, software teams can boost accountability, provide quality standards, improve customer experience, and drive organizational improvement. Engineering KPIs matter for software developers for the following reasons:

Measure Productivity and Efficiency

Software Engineering KPIs like

These metrics help developers understand how productive and efficient their processes are. Your teams can specify bottlenecks, streamline workflows, and continuously improve their software delivery pipelines by tracking the right software development metrics.

Ensure Quality Standards

Defect rates, test coverage, and code quality scores are KPIs that help developers keep high-quality standards for their software products. Quality metrics enable your teams to notice and handle issues early in the development cycle, controlling costly rework and assuring a better user experience.

Foster Accountability and Alignment

KPIs like sprint burndown, velocity, and story point completion rates promote accountability within your software development teams. They help align individual efforts with project goals and ensure that teams consistently progress toward their targets.

Help Data-Driven Decision Making

Software engineering metrics and KPIs allocate software developers to make data-driven decisions that optimize and improve the development process. You need to track metrics:

Your teams can prioritize high-value tasks, address code quality issues proactively, and allocate resources efficiently.

Enhance Customer Satisfaction

Software developers can measure how their products deliver with end-users by tracking customer-centric KPIs such as Net Promoter Score (NPS), user adoption metrics, and support ticket resolution times. These metrics help your teams to identify high-impact features, resolve user pain points, and improve the overall user experience through continuous improvements.

Drive Continuous Improvement

Engineering KPIs deliver continuous improvement in software development processes. Regularly monitoring and analyzing KPIs helps your teams identify areas for optimization, set realistic targets, and implement strategies that drive long-term efficiency and quality improvement.

Engineering KPIs are essential for software developers to measure, manage, and optimize their development processes. By adopting a data-driven approach and consistently tracking relevant KPIs, software teams can foster accountability, ensure quality standards, improve user experience, and drive continuous organizational improvement.

Achieving Organizational KPIs Within the Engineering Department

Setting up your engineering department’s KPIs is not easy and the selected metrics will depend on a number of factors, as we’ve previously mentioned. Nevertheless, once the KPIs are established you need to work on a strategy to achieve them.

Keep in mind that success or failure depends not only on the team’s output but also on the working conditions. Ask yourself the following questions:

Addressing these questions can help you identify areas for improvement and implement strategies that focus on the team’s output and foster a conducive work environment, enabling the achievement of engineering KPIs.

Waydev is the ideal platform to support your engineering department’s KPI journey. With Waydev, you gain the capability to set, track, and analyze a wide range of KPIs critical to your team’s success. From code quality metrics to deployment frequency, Waydev empowers you with comprehensive insights into your team’s performance and productivity. Its intuitive interface and powerful analytics allow you to make data-driven decisions, optimize workflows, and drive continuous improvement. With Waydev, you can unlock the full potential of your engineering team and propel your organization toward achieving its KPIs efficiently and effectively. If you want to find out more about how Waydev can help you, contact us today.

Frequently Asked Questions About Engineering KPI

Why Are Engineering KPIs Important?

Engineering KPIs are crucial for identifying areas for improvement, monitoring progress towards goals, and ensuring that engineering efforts align with overall business objectives.

How Often Should Engineering KPIs Be Measured and Evaluated?

The frequency of measuring and evaluating engineering KPIs depends on the KPI’s nature and the organization’s needs. Still, reviewing them regularly (e.g., monthly or quarterly) is generally recommended.

How Can Engineering KPIs Be Effectively Communicated and Shared?

Engineering KPIs should be communicated and shared with relevant stakeholders to ensure transparency and alignment through regular reports, dashboards, or meetings.

What Are Some Challenges in Implementing and Using Engineering KPIs?

Some of the challenges in implementing and using engineering KPIs are as follows:

  • Determining the right KPIs.
  • Ensuring accurate data collection.
  • Gaining buy-in from team members.
  • Adapting KPIs to changing business needs.

What Are Some Challenges in Implementing and Using Engineering KPIs?

Some of the challenges in implementing and using engineering KPIs are as follows;

  • Determining the right KPIs.
  • Ensuring accurate data collection.
  • Gaining buy-in from team members.
  • Adapting KPIs to changing business needs.

How Can Engineering KPIs Be Integrated With Other Organizational Metrics?

Engineering KPIs should be aligned and integrated with other organizational metrics, such as financial KPIs, customer satisfaction metrics, and overall business performance indicators.

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